Frequently Asked Question

Door Intercom station in high traffic (motion) area does not consistently make SIP calls
Last Updated 10 days ago

Many door intercoms that also offer SIP calls such as DoorBird and 2N may temporarily be hindered from making SIP calls due to motion detection. This would become an issue in high traffic areas with vehicles or pedestrians constantly passing in range of the video intercom.

The way to alleviate this is to disable motion detection on the high traffic video intercom so that the motion alert function does not interfere with the SIP call function.

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