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Please note that we provide the first hour of support at no charge for all AVLinkPro devices. We are not responsible for network issues, inability to have someone on site or with remote access for service appointment or issues with other hardware products that could cause additional time needed for support call.Support Services are provided by advance appointment during weekday hours of 11:00AM -5:00PM EST, arrangements can be made for extended service hours for time zones outside of North America.
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